SalesLogix Ships Configuration Engine 4.0 for Microsoft Commerce Server 2002

Solution enables companies to deliver a guided selling storefront on their website.

April 10, 2002

Interact Commerce Corporation, the makers of SalesLogix™, the leader in small business and mid-market CRM, and ACT!™, the best-selling contact manager, today announced that SalesLogix Configuration Engine v.4.0 is now available for Microsoft Commerce Server 2002. SalesLogix Configuration Engine offers out-of-the-box integration with Commerce Server and can be administered directly from the Commerce Server Business Desk. This solution integrates directly to the Commerce Server catalog to apply configuration and/or business rules, along with a "guided selling" user interface.

"The SalesLogix Configuration Engine provides a valuable addition to the Microsoft Commerce Server 2002 platform," said LJ Germinario, technical product manager at Microsoft Corp. "Microsoft is excited about this relationship with SalesLogix to enhance the Microsoft .NET Platform by offering customers a simple solution to a complex problem. The combination of the SalesLogix Configuration Engine and Commerce Server 2002 will provide a scalable interactive selling solution to meet the unique needs of our mutual customers."

The SalesLogix Configuration Engine integrated with Microsoft Commerce Server enables companies to apply complex configuration and business rules to any business-to business (B2B) or business-to-consumer (B2C) website. Version 4.0 of the Configuration Engine enables organizations to create a "Virtual Concierge," or product expert on the user's storefront to further simplify the selection and error-free purchase of complex products or services, as well as presenting the customer with custom cross-sell and up-sell options.

Tyco Flow Control, a division of Tyco International, needed an integrated eCommerce solution with a configurator to help increase sales, increase customer satisfaction, and reduce costs. They selected Microsoft Commerce Server 2000 with the SalesLogix Configuration Engine and deployed the solution within four months. Now, seeing the benefit and ROI from the solution, they are deploying Commerce Server 2002 and Configuration Engine 4.0 in two additional Tyco business units.

"After reviewing several configuration vendors and commerce platforms, Microsoft Commerce Server and SalesLogix Configuration Engine was the only offering that enabled us to meet our goals of increasing sales, reducing internal costs by automating processes, and enhancing customer satisfaction by delivering customers 24/7 self-service," said Jeff Lynch of Tyco. "Not only did it meet our requirements at a cost we could afford, but the ease of use enabled us to begin realizing a return in only just a few short months."

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