PRESIDENT'S
MESSAGE:
Customer
Relationship Pampering
CRM
industry experts often make the point that customers do
not want to be "Managed" or "Manipulated." Rather,
they want to be "Pampered" and treated as if they were
your only customers.
While
Compulan's charter - like yours - is to drive profits,
our culture is to pamper you. We want to be your CRM
partner for life and manage the relationship to ensure
that. Nothing is sweeter than Customer Lifetime Value
- when measured in dollars and friendship. Compulan has
been pampering clients and implementing best-in-class
Customer Relationship Management systems for 18 years,
beginning when CRM was called SFA - Sales Force Automation,
and, even earlier, when it was simply Contact Management.
We know how to get an entire company to embrace CRM technologies,
adopt culture changes and enable business processes needed
to improve customer acquisition, expansion and retention.
As
you explore Compulan's website, you will discover our
desire to provide you with Best Practices in CRM and the
most effective CRM strategies and technologies. Trite
but true, your success really becomes our success.
We
know you'll enjoy working with us as much as the Return
on Investment that we guarantee to deliver. After 18 years
in the software and services business, and after more
than 500 CRM software implementations, we know how to
make your first, or next, CRM project successful. And
we'll "manage" our relationship so that you'll want to
keep us around for another 18 years.
Sincerely,
Mark Engelberg
President
P.S.
Want to talk directly with me? Contact me at president@compulan.com
with your phone number and I"ll call you back.
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