Compulan customers benefit from a full range of services provided by seasoned CRM professionals:  

  • CRM Strategy Assessment provides strategic planning, a needs assessment, and critical sales and business process modeling.
  • CRM Software Selection determines the best CRM software product(s) for both your business and industry as well as the most cost effective way to utilize your software – own, rent or have Compulan host it, eliminating the need for an IT staff.
  • Implementation & Rollout follows Compulan’s well-defined, time-tested and proven Implementation Methodology, helping ensure your desired return on investment.
  • Data Migration and Conversion populates your new system with clean, standardized information that provides an essential consolidated view of your customers. Ensuring data integrity and accuracy, Data Migration and Conversion pulls and normalizes information from multiple disparate legacy systems and spreadsheets.
  • Training, provided through initial and ongoing classes, ensures that users of your CRM software understand, utilize and “buy into” your new solution.
  • CRM to Back Office / ERP Integration links your CRM system to other corporate applications, providing timely accurate information across the entire organization.
  • Sales Consulting and Interim Sales Management goes beyond CRM software training by providing consulting and/or interim sales management to improve Sales Strategies, Sales Recruitment, and Sales Compensation.
  • CRM Technical Support ensures your success after implementation, providing modifications to CRM processes as needed:

      • Software adjustments to match changes in your organization,
      • System enhancements,
      • Upgrades, and
      • Ongoing training of new features and functions.

    Compulan practices what it preaches: Unparalleled attention to customer needs. Our Services program demonstrates that.

 

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